Return Policy

Returns

Your item(s) may be returned via mail to our warehouse for a full refund. Please email us at hello@faroe.shop to request a return form. Include your name, order number, and the items you wish to return. Returns must be mailed back within 30 days of date of delivery. Faroe is not responsible for return postage cost. Faroe is not responsible for lost or stolen packages.

 

Exchanges

At this time we cannot accommodate direct exchanges online. Please return your order and make a new purchase.

 

How to Mail Back an Online Return

  1. Please send us an email at hello@faroe.shop with the item(s) you wish to return, as well as your order number and name.
  2. Return must be within the 30 day return timeframe. Unfortunately we cannot accept returns past the 30 days from date of delivery. 
  3. Package all your items securely, with original tags attached (if applicable), and place your original order invoice into the package. 
  4. Once we receive your return, we will process it and you will receive an email with confirmation of your refund.